STORE POLICY

SHIPPING POLICY

  • Free Shipping: Orders over $150 qualify for free standard shipping.
  • Processing Times:
    • Orders are processed Monday-Friday within 1-3 business days.
    • Weekend orders are processed the following Monday.
    • Orders placed on major U.S. holidays will begin fulfillment the next business day.
  • Responsibility:
    • All products are inspected and packaged carefully before shipping.
    • Once handed to the shipping carrier, Jaiwinked Lash Collection is not responsible for the safety, delivery time, or loss of goods.
    • Customers should contact the shipping company if they do not receive products within 15 days.

RETURN POLICY

  • All Sales Final: Due to the nature of the products, returns and refunds are not accepted.
  • Damaged or Defective Items: